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Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
14 reviews
78.6% of buyers enjoyed this product!
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jacket does not match the size tables at all, the sleeve lenght is significally shorter which makes the design looks ridiculous, the material feels like cheap silky and rough to the touch, the jacket is very light and misses internal pockets, que overall quality of the materials is 3/5 at best.
Unfortunately despite ordering two size bigger. Still too small. Instead of XXL, the S is a maximum of L Unfortunately not acceptable
run small like 2 size but look good material
the quality and embroidery is nice and the size I got fits perfectly
Good jacket. Only criticism is as to the embroidery that is not of as good quality as that of the ad photo, but for the value, it is worth it if you want a piece of clothing to attract attention.
Unfortunately a little too small, otherwise she looks good…!
Beau
6'2", 200lbs, slim athletic build. Embroidery quality is excellent. Good zipper. Nice and light so it could be worn as accessory vs for warmth. Con: ordered the largest size, after measuring three times and comparing with another Chinese sized coat, sleeves are an inch short
The jacket is light silk, super pretty I love colors. The metal zipper looks resistant to me unlike the material and the seam
Light thin satin , embroidery is sufficient , dense and detailed . Jacket is 3XL fits a bit bigger than US Large , pockets are flimsy and shallow but jacket looks nice on , not sure about the quality of satin seams.
The jacket is very cool and the embroidery is well done, only it is smaller.
Love this Jacket and so well made. The design and color is perfect. will buy one more.
Product conforms to the picture Cute description take a much larger size if you prefer more comfort does not match normal sizes
Amazing jacket!! the quality is 10/10. Absolutely worth it