Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quite interesting, the image looks pretty good without removing the protective plastics (it's for a gift, I just tried it and put it back in the box), it came well protected in a lot of bubble wrap, which I enjoyed popping for a while. As soon as I give it to you, I will upload an update of how it looks and post photos.
Super fast delivery. Well packaged. It works correctly. Does not include batteries. No remote control, that was my mistake for not paying attention. I recommend it.
The lamp arrived in perfect condition and is just like the image.
Recommended
Great gadget!
Very nice LED...
Didn’t have plastic on the backside and had writing on it. Got it off with soap and water but still frustrating
arrived ahead of time. Fast delivery and well packaged, I bought it as a gift and the truth is that it is very pretty and very economical compared to the values in Chile. I recommend 100%
super cool even with signature
The power chord it came with is a little short but it is a micro usb so you can change it out. Other than that, it looks so good! And it has a remote!
It’s perfect highly recommended
beautiful effect! as per photo 10+++
It's precious. Good light and adequate size. This is what I expected before purchasing it. The package arrived very late
Perfect lamp, remote control working and all colors work, very convenient to use
Well packed I am very happy with the lamp
Very good lamp despite the fact that the embroidery is a little noticed and one of the faces came without plastic and the sticker stuck on it therefore I had to remove the scraping because it had stuck good but good What do I tell you except for some scratch in the part that came without protector, everything well, I hope that it reaches everyone with a protector from both sides, the truth is that I really like it as it is and has A very mechanism Easy
It came to me in very good condition, I love it
It has arrived in a well packed box, very good presentation, well stored, I recommend it a lot.
Good item
I liked beautiful lamp
I have bought it because I am going to give it to a friend who is a huge fan of Zoro and, the truth is, I am impressed with the high quality of the product. The product came protected and everything works correctly.
Well received on time and it works very well
Very cool. Different colors
Very Good and arrived earlier than expected. Highly recommended.
Very nice, I loved it arrived in good condition and very fast
Everything perfect, I did not expect it so bright. Arrived early too!!
Excellent, I got to CDMX well, and working, all good
Magnifique
Very good product
Just like the photo.
True to the images or even better, it is to give away and it is very beautiful and cool
Excellent lamp, although it is recessed, the acrylic comes apart and is a little loose, it is very good image quality and everything is well packaged and sealed to avoid any ruptures. More than 5 colors of light and good lighting.
It's very nice, it arrived in good condition.
Better than expected! It’s amazing quality and surprisingly bright for a very low price. I will definitely be buying my son more for his bedroom.
It is very well achieved, in addition, you can select several colors.
The package arrived very well protected, it would be necessary to include the dimensions of the lamps to give you an idea of the size, I still need to try it, thank you very much for the speed of delivery.
Beautiful, you have the choice of all colors at once or one, you choose, it's beautiful
The design is good, but the plastic is poor quality, mine came with the plastic all scratched... From a distance it looks good, but from close to the back all the scratches... For the price would expect better quality or at least without scratches:/
Pack well, received plus quickly than expected and without being damaged. Works perfectly so I recommend this seller
Beautiful, how the image, well packed
⭐️⭐️⭐️⭐️⭐️
Beautiful, well done.
Super gift for Christmas
Usopp's nose came broken and the drawing was very incomprehensible
They are the same as the photo, they look good quality, I recommend it
Very beautiful only a small detail in the finishes of the shore it is only necessary to shave them and it would be excellent
FantasticI recommend
Arrived very late but it is very beautiful
I got a gift for my lads, I want to be like it, but I don't know more thought, and I'm thinking about it. It came to finish shvidko through meest delivery. Recommend!!!❤️
Perfect! Although he thought it was a little bigger (thank goodness not hahaha). The only fault the cable does not bring the head for the plug