Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The figurine of Zori is beautiful, as is the original box. Unfortunately, the box is damaged because of bad packaging. Fortunately, the figurine is undamaged, not a scrape! The details are really well done, even if the red katana holds in balance, which requires a little attention. The only small flaw is that they have forced a little on the red in the level of the face. Part. part this, the size is perfect and he is ultra cute!
It’s really cute and the quality is good too.
Excellent, far superior to what you expected, great quality and affordable value
great design n quality
A few small flaws in the painting, but overall, great figure.
A box of arid dented
Surprised too much! The action figure is very beautiful and I was totally in love. There are only a few people, I managed to observe some flaws in it and the head does not fit right, whenever I pick up the head, it falls. I was kind of upset about it, but I liked it
Very kawai and well made Zoro Figurine. I am very satisfied with my purchase!
Arrived perfect, very well protected, it was for my sister and she loved it, it is like in the photo, excellent product and shipping.
Very beautiful figurine. Arrived quickly, exactly as in the photo.
Are beautiful! Loved everything, service, delivery and product
The figure is very good and beautiful. Could only send the box disassembled and with protection, luckily the box did not come with so many malfunctions.
The box arrived very beaten, but the figure intact, very happy with the purchase. The head is a little loose, but nothing that the crazy tail will not solve if one wishes.
Pleasantly surprised. Figure just as pictured and made me very happy. It is small and really made very neat by the painting. Gladly again
Mirror
Very nice and stubborn.
The head does not fit properly and moves, the wrecked boxes and the package was inside another shipment and supposedly they were two different orders and it reflected that they were two packages. At the collection point they went crazy looking for the package and it came inside another
So nice
Impeccable!
On top. Beautiful quality
This beautiful I love, my daughter liked a lot more
Just perfect!
Little flaw my 2-handed figures right Otherwise she's superb
Very good figure, nothing more to say
Very good quality the product I loved I will buy again without any doubt
excelente
I can't believe how perfect it is!! I fell in love with
its really cute.thank
Wonderful figure for the price arrived super fast
Very beautiful, faithful the image I liked a lot
Perfect, Thank you.
Beautiful all right
Horny quality
Arrived in great condition. Very good the quality
The figure arrived in good condition was well protected with a lot of bubble rubber so that it would not be mistreated with its bag And on the figure this very beautiful I loved has good details both on his face, clothes and his 3 katanas and he is not so expensive