Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Très bien
Very nice although somewhat small
I like it, it's just like the photo. For cakes or piñata
Hat arrived a little folded, but very well for my son he adore
It arrived on time and very well packed.
I arrive super fast in 6 days, all in accordance and as is the description☺️
Excellent Product
I really liked the towel. It's big and brightly colored.
I like it!
Everything arrived well, the product did not take long to arrive very satisfied with the purchase
I loved it, it worked super well Strong material and comes printed on both sides Come all the nakamas I highly recommend it!!!!
Very good
looks good not used yet
This very father. The printed image is good quality, the size is good full wine and in time, we recommend it.
Perfect. Identical to the photo
I asked for my birthday, I arrived super well and in the time that I indicated
I like it but the red ribbon drops: c
Arrived well, as shown in the picture the shipment was fast
It feels good material, it is thick and very beautiful, good size and bright colors, I really liked it, thank you very much.
Bien
maravilloso
very nice
This is acceptable
Beautiful although 23 reached me and not 24 :c
Received 2 days before the scheduled dates. Excellent quality, as in the photos. I recommend the seller
very good material, cants wait to use it. Arrived before than expected
It's not top paper but the impression is pretty.
Not yet used but they seem very good quality
They look solid and my son is happy the little drawings at the end of the spoon are cute
Beautiful printing is fabric material arrived fast very beautiful good bearing very cute my son's charm
Arrived in good condition and it's cute. I 'd like it to be a little stiffer, because if it feels half soft, but not so much as to bend. For the price is fine
We have not used yet but surely the colors will be very beautiful
Arrived before the estimated time, it looks good I will update when doing the decoration.
I used it for my boyfriend's birthday, it's great and super cute. The glue comes to place the poppets on the poster, just be careful because the glue is powerful
Delighted with my order and the speed of receipt The hat is really good
Très jolies
Well received
top
Well reçu. Rapide
Order quickly received product as description
Good product
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
The delivery very fast, arrived before the date in perfect condition, the exact measurements as in the description, I love myself and my little one, without a doubt I would buy more one piece products
Arrived quite fast and good quality product in relation to price
Beautiful perfect
Lovely loved
Have a stick to stick in the cake
Everything is fine, but I thought it was hard plastic and it is weaker
parfait
Superb, true to photography