Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The packaging leaves much to be desired, it comes totally uncovered. But luckily he did not receive any blow and arrived in good condition, but it will depend on how well they treat your package on the way. The figure is very beautiful and totally as in the photos, it has careful details and everything is correct. Hopefully they improve shipping packaging
came in great shape.
It is a pity that I do not touch the ones that make me the most excited, because the one who plays is random. But it is very good price/quality. It has 2 light powers and usb C cable.
Top quality
I ordered a Random piece and I found Luffy, I like it :) It works perfectly
J love the mystery box system. C is a gift to offer and I am satisfied.
Franky looks great, real licensed goods-I'm very satisfied. Think about trying my luck again.
i did not realised it is a lamp, when i bought it xD but i think its veeery cool !!
Poorly protected box
The carton came a little crushed and a few cards inside were also a little damaged, but all but Brook's figures work and I hit Chopper twice. Fast shipping and the action figures are pretty!!
The box came very badly!! But the product was intact!!
the box arrived well wrapped, slightly bumped but not anything worrying. the figurine itself is stunning, i got robin and i love her to bits! it has multiple lamp settings - dim, bright,
I touch Robin, this beautiful, and the material is 10/10
Wine in perfect condition. The box came covered by a cardboard to protect it from the blows. Franky came to Me, as a surprise box doll.
BeautifulThe box is crumpled, and everything is decided by the IMBA
SUPER CUTE! I got my FAV, I CANT BELIEVE IT. Highly recommend btw box a bit damaged but everything is working and perfectly fine.
Shipping for these figures was a bit rough but was to be expected as per the other reviews. All 8 figures arrived in perfect working condition though! I love them so much and they are so cute Also all figures were Authentic. Got all characters except Zoro. He probably got lost which is typical of him. ♀️
Very beautiful arrived very fast and very well protected, but I am very happy, I liked them very much, they are of excellent quality
Come in a fragile box that arrived all dented, but the product arrived intact. I am impressed with the quality of the product. Even the small details are very well made. Has already come loaded and has three light intensities. I will buy again for sure.
Absolutely happy with the product! It was my first and I got Luffy! Will be repurchasing from here again! Also order arrived in 11 days so another plus. Box was a bit damaged but besides that everything was good.
Worth it!!!!
Love them so much came completely sealed and in perfect condition
Box arrived super smashed in, but product was okay. Overall a super cute purchase and would make again — just wished packaging was more secure.
Good quality and light up Mt well, like the product
Boxes came damaged, but the product inside was in perfecto condition, quick delivery
It's so nice, I got chopper
Got dupes and zoro was broken super glue fixed it other than that very good
Will buy from you again - excellent shipping and product
i got it so fast! it's not that big, but looks great and already charged. the box was a bit damaged, but it is in great shape
It took me a long time to arrive but they are very well done, I did not come out repeated but I did not come in mine
It took longer than expected but it was certainly worth the best purchase I could make
Arrived on time, the items are well packaged. All are working and looks amazing!
Just amazing, the designs are beautiful, the quality of the paint is amazing, the details, they are impressive. That they have light intensity is appreciated, they are better than I imagine
very good quality and a very funny gadget, i got my fav character! highly recommended
Arrived before the expected date is very cute, it has three mode of light level and looks good quality
Look great
Very well packed. I was very happy that I got the Sanji, I still didn't have his♡Already comes with the battery charged. Came with slight risks and flaws, but other than that is perfect
I think the box lacks a bit of protection, but from there the product arrived very well, I touch Brook and it is too niceI will definitely buy more because I go for Zoro
It came in 2 weeks and I absolutely love it. There’s 3 light setting and you have to charge them before turning them on but only for like a minute. The box and the boxes came in a bit damaged but not too bad. Would purchase again!!
I ordered the full case of eight blind boxes and got all of the characters I hoped for, including Luffy, Nami, Chopper, Sanji, and Zoro as well as Usopp, Nico Robin, and Franky. There were no duplicates. Compared to buying each character individually, this was a fantastic deal. The lights arrived partially charged and have three brightness settings (medium, brightest, dim).
The delivery was quick only they didn't protect it well and the box came a little crushed but the product arrived intact and I got brook, it is very cute and comes with your cable to charge it and it is Type C
I wanted a character but I got the treasure anyway it is beautiful and brings many things
It’s so cute I love it and the delivery came so fast
Very happy with my purchase! Got the set (minus Robin) at a great price, no duplicates. Item was shipped and arrived quickly. My Luffy's little snot bubble was broken, but a quick dab of super glue did the trick. Would purchase from this seller again.
All good, the figurine was fine, but the package was poorly protected, just by a piece of cardboard.
Super cute and works great
It is beautiful, as the image, it comes with cable to charge it. It has a button on the base to turn it on and comes with 3 different light intensities.
perfect as everytime I ordered from them! It was nicely protected
Aaaaamazing. Shipping was quick, and package came in fine condition, all the figures in good condition! I bought the entire box, and received all that you see here, the whole crew minus Usopp. No duplicates. Super pleased ♥️ couldn't ask for a better result. So happy!
literally the cutest little night lights ever, very happy with product