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Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The item arrived very fast, it's arrived after almost three weeks and the item is exactly as described. I bought it for kid at 5 grade and it fit to him Recommend
This is great the shirt I liked very much I am very satisfied with the purchase I made apart from the fact that it arrived very quickly in Mexico
Is very beautiful! The fabric is elastic, just check the sizes well before making the purchase, I thought it was going to look bigger but it hardly fits perfectly
In accordance with the description
Small size but very well
Very beautiful but keep in mind that they are for children, the sizes correspond to that not to adults
Very beautiful same as the picture I chose, the right size, the fabric looks a little thin but good looking, arrived before the stipulated date
A little small size
Arrived as announced. This is my second purchase. Soft fabric, stretch and quick to dry. The print is in plastic, the image has summer magdibed which makes it a little blurry. It's a nice and good quality t-shirt.
Very cute, the fabric is soft and fresh, the beautiful image. Arrived quickly.
In accordance with the image
Received in 6 days as Announced! Soft fabric, stretch and quick to dry. The print is plastic, the resolution has been made larger which makes a little blurry. I recommend the product despite everything, for the price, the quality is not bad.
Perfect. Good fabric. Fine size
Cute. Drawing as expected. But very small size. It looks like cm. Allow 1 to 2 sizes above. I'm Disappointed. Sending and quick and neat
Very good quality quite thick but have a size above size small
The basic pants very well, with pockets. My child liked it A lot
Nmee really liked the right size, my son also loved it
Order arrived very well and fast! In good condition and original to the one in the photo
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