We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well done
Small but very beautiful
very well made, another one for collection
Perfect
This one is nice although it also has small flaws in the painting details. Nothing, for the price
It's very nice! Shipping is fast and reliable to the image.
Wooooow!!! Handsome
Excellent figure, fine detail, no defects, I am willing to pray for the seller
They are beautiful.
A lot smaller than I expected and the paint job is decent but it was kinda hard to put the pegs into the slots
Very cute! Made a great Christmas present :3
orochimaru is not the same that I ordered, but it’s not big deal. painting details could be better but it’s fine for the price
Cute little figure It's hard to get Kisame merch. There are small finishes of the paint that don't look so good but can be fixed.
In accordance with the description Small The figurine looks good quality for the price Fast Delivery RAS
The figure is smaller than I expected but it's really nice. Arrived in a short time and in excellent condition. Advised AAA
Exelent the material the details everything is very well really worth it for the price is exelent
.
A very cute and detailed figure
Beautiful!!!
Bonita figure
bon
as described, arrived early, would buy from the seller again
Price quality
Good quality
Lovely good, super fast shipping
As described
i lovit
Cute small
Good product ~ Fast delivery thanks ~ Good product ~ Fast delivery thanks ~ Good product ~ Fast delivery thanks ~ Good product ~ Fast delivery thanks ~ Good product ~ Fast delivery thanks ~ Good product ~ Fast delivery thanks ~
it's about 2" high but so dare adorable
Super nice order all figurines are so chic
Good product
good quality
cute
Very good product, I will buy more models
The quality is excellent, the figurines are amazing.
Only flaw missing Hashirama, otherwise very cute
The cute anime character was carefully packaged and arrived unharmed. Great value for money. I am very satisfied.
Lo ame
Error I did not receive the desired figurine