Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
One needed to be glued other came perfect. Great amount of detail
I didn't like the design. The hair looks like a supermarket sponge and the attachment of the legs to the torso does not fit well.
Excellent, I arrived in the indicated time and in good condition. I would recommend that you ship it boxed to avoid breakage or any damage. !!
Very good figure for 10 dlls I recommend it even if it took a while to send it, it arrived in the estimated time
The toy is very well what I did not like is that the box was hit.
Love it!
I loved this beautiful I really liked the figure has some details that chimba
Figure excellent and for a great price, well done and well detailed painting, top too!
Loved this figure, full of details and a super flashy purple to the costume, super recommend to buy
Is as is the figure of Gohan in the photos, although it has some details and the box arrived beaten, the figure is in perfect condition and has finished above what I expected
The hair color is a little off, but overall, it's a good quality figure for the price
It arrived super fast and in very good condition, I did not like it very much but I think its price is still worth it.
I was surprised by the quality of the product, very good cost benefit.
Great
Very beautiful product, the coloring on the skin part I found a little bad and came with this defect on the face. But eh a good product for the price.
Everything came right, but box came crumpled for not coming with protection like bubble wrap. The figure is very beautiful, it was worth too much for the price.
The box came like the weas but in itself the figure is impeque and of good material.
Good figure and detailed, the left foot does not fit with the base but the figure remains standing, also the head tends to look down, but solve it with a little surfboard wax
Beautiful, without defects, a little heavy but this is good that makes the base very firm.
Very good quality, pity that it came with the same foot on both sides, but I got it to be cool
Congratulations for Gohan loved it, but it was difficult to fit him at the base, very much.
100%... I will certainly make DB collection, I recommend this acrion and the store.
I really am impressed with how good the details are in a figure that was so cheap. I recommend too much.
Top was worth every penny very beautiful and very fast delivery ..
Beautiful figure, very detailed, good material, arrived in time 100% recommended.
The figure is mega zajebis.a I am Max happy with the shopping I RECOMMEND 10/10 !!
Has some paint details but in case it is okay.
Arrived in great condition and very well worked the details
The figure is very beautiful. Good details. The fitting of the feet at the base and the head at the neck needs an adjustment and a little glue. For the price is worth it.
Very good
Some flaws of paint, the detailed of the muscles is quite good, it comes with a well detailed base, I ordered it with a box, which is a little damaged but is fine, few failures due to the price it has
Good experience, excellent figure, the only bad thing would be that both the head and the torso came loose and I had to stick them so that it does not fall, equally recommended by the price.
The figure of Gohan personally is very beautiful, she is not strange, she has great finish, the size is great, she is to be congratulated.
Perfect, the box came without much kneap packed with the figure
Good figure, the only detail is that the head of the figure does not fit well
Very good quality of figure, with great price, the box is poor quality of cardboard, I do not recommend it
I really liked the product, according to the photo and well detailed.
Cool quality and size according to the description. I will buy more figures from this store
A broken hand that will have to be stuck. Strong orange hair but very beautiful figurine.
Perfect. Very detailed. Fast shipping well packed and protected. Highly recommended
top
Wonderful, beautiful, spectacular. For that price? Really, one of the best purchases I 've ever made. 11/10.
The box came crumpled but at least the doll came intact, very beautiful, I loved it!!
love them they look great
The arm is a little low, the head does not fit well, the hair is orange, but on the whole it is of excellent quality and certainly worth it. Best figure I 've ever seen for a fair price, I wish they were all like that. The delivery was terrible.
This Figure is awesome the detail on it is incredible definitely a 5 star
The truth is very good figure stays well and the painting is incredible equals the photos only the box has come a little quite damaged but otherwise great
good
Does not arrive inside the box, but otherwise it is well defined in the details
Very detailed figure for the price paid. Just a couple of issues as seen on the picture when the hair is not aligned perfectly, the chest is a bit off and the head doesn't stay in place so I will have to glue it. Also the feet don't align properly with the floor so it's a bit difficult to get it in place and when doing so the ground on the figure doesn't stay flat so you can see a gap at the bottom. Anyway for the price paid this is a really nice figure with great details and the face is just like in the anime. It also arrived in decent time.