Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, incredible quality at this price, super recommended
Excellent figure, perfect painting, size, and very detailed, I recommend the seller, arrived early and well packaged
Their eyes are lit with led light. Cool
Incredible this figure! Worthy of resin! I loved the quality and how detailed it is. It brings accessories and another head with light, of the best figures without a doubt.
Great quality without a doubt one of the best figures I have ever bought, I recommend came well ebbed everything OK.
Super cool recommended good detail fast shipping thank you very much
The excellent figure but broken wine what should be turned on, they should look for another option since that little thing is very sensitive and easy to break
Very handsome! Very satisfied!!!
All perfect
The figure arrived complete and is in perfect condition I liked it very much, it is more than I expected, thanks to the seller
Beautiful, large and detailed, interchangeable hands interchangeable head with lights. Beautiful detail figure
It is a cool and very well protected more Review in my tik tok Héctor dbz
Very beautiful figure, arrived protected, the detail that the eyes turn on I did not expect it
Excellent figure!!
The best
Excellent figure, bigger than I had imagined. Wine very well packed and the shipping was fast.
The best figure I have bought so far, I wrote them asking for a good packaging and so it was, it arrived perfect
Unique piece for my collection!
Amazing figure and arrived impeccable! Shipping was fast and product well packed, recommend!
The quality of this father is surreal, it is identical!! Sure was one of my best acquisitions, I will buy again with the seller. Came very well packed and on the whim of the parts in separate plastics... Super recommend!!
What a good figure his eyes shine
Great piece, essential and at a joke price.
Arrived in good condition
It's worth it, my husband loved it, he has very minimal details in the painting but for the price and the quality or the notes. Thank you seller
Quick Books, beautiful figurine very good quality, no defect, dark eyes closed
Good buy bueb seller
The best of all
Impressive figure. Fully recommended
Very beautiful the figure, congratulations exceeded my expectations
I liked it very much.
Surprised excellent quality .. Super fast delivery and very careful shipping. Super recommended
It was not specified in the description that the head of the cyborg Tao Pai Pai is hollow and comes with a small circuit of led light to be placed in it so that the eyes light up red!
Amazing figure liked very quality very good came very well packed fast delivery recommend quite
Perfect figure, recommended 100x100
Great figure. Exceeds my expectations. In addition, the head has the option of putting light on it is a point