Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful figure but came Goku without a foot but they solved me thank you
bellissimo
The figure is great, it is as it appears in the photos, it is very well detailed, we did not expect so much detail and such a successful figure, the color of the body is a little pale compared to the original that the color is more morenite. Without a doubt we recommend it and we will buy again, we are already looking at the next figure for the collection.
Arrived. Very battered the box, the figure well apparently without damage
figure looks fantastic arrived quickly and the detail is amazing
Excelente color
I'm glad I got the figure for 28 € but one thing bothers me very much his head. Looking from below it is great but from above I don't think it's as great as you might see in my photo, I just find his head is held and his collar bothers something but that doesn't matter but what is good you have 2 heads, A very good quality and you have a lot of little things like Brody as a baby in his capsule.
Is great, but it doesn’t really light up but great display though
A very beautiful figure.She arrived more than quickly, only unfortunately the packaging suffered during transport.But everything was great all around.
great!
FABULOUS...
It comes as it is described. Nothing high quality but okay for the price. The paint job is unfortunately sloppy in some places but is not noticeable in the showcase. It is best to order without a box because unfortunately it does not arrive undamaged.
Excellent quality with interchangeable head arrived before the estimated date for the delivery well protected in the box and the box very little damage the impressive thing is that I arrived intact the figure charm I recommend the seller to the 100% full my expectations
I recommend this figure is very good
Very nice Brely figurine for € 33 but no more if it is at € pass your way, wait for it to come down. Otherwise for the price it's top super happy
10 out of 10, I loved it and it's mind-blowing.
a+
The statuette arrived in perfect condition, I cannot say the same of the box, which seemed to have played football on it, but the important thing is that the statuette arrived in perfect condition, it is really wonderful
good ,i like it
Good communication, it takes a little time to get there but good
Arrived in excellent condition, box and article
nice quality, durable. the head doesn't fit as tightly and the body from his legs can be slightly wiggled. Gokus paint can be seen slightly rubbed on parts of his body. not sure if it's meant to look like bruising or just a painting mistake. would buy again.
Super workmanship for this price just brutal! Also very large in comparison of the ps5 unfortunately what I noticed now with several figures it is not worth ordering the packaging because it is torn by customs anyway
Super was there very quickly and looks perfect
Simply Spectacular
It is amazing good quality and well packed and arrived in 10 days very fast
I loved the figure, the size is like the description all precious. .. But I complain a lot about the very bad packaging. .. The box arrived broken and without any care only in plastic bag. .. If they could improve that point it would be great
Very nice. Just as pictured. My son will be happy. Thank you for the fast trouble-free delivery.
perfect
Arrived earlier than expected. Quality top price
it's perfect
Great Deal and the seller fallow the instructions that I asked before shipping. The figure and box arrived in good condition. Thanks
I arrive in perfect condition. I recommend⭐️⭐️⭐️⭐️⭐️
better and bigger than I expected great detail
Of excellent quality and arrived in perfect condition
I loved it, super good details and very good quality
The figure is impressive. Two interchangeable heads for Broly.
This item is amazing, it actually looks like some work was put into it
More than satisfied! Very detailed figure and arrived a week early.