We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few spots, but otherwise very pretty.
Zoro cool
The description is correct. Very happy with the product.
perfect
Very good packed
It's so cute, but the middle middle paint is peeled off;
Super packaged and arrived very quickly.
Is very cool and arrived excellent in Mexico
As the photo, super fast and very well packed
Nice, but unfortunately it has some imperfections on the painting. Overall good product
Is Beautiful oooooooo
Slight color imperfection in the face
I loved
parfait
Very good product. Looks good quality and good details. Exactly meets the description. I arrived in Mexico in 9 days. I am satisfied with the service and the product.
Very nice I was delighted with this product, I would order it again, no doubt it was very good shipping, arrived just in time, super good quality, everything very good, arrived in perfect condition, 100% recommended it would be requested again 10/10
According to the description, of good quality. The only small problem is the sword in the mouth (the handle does not pass, forced to put the blade instead)
It is super beautiful arrived a little before the date, I am satisfied why it arrived well :)
Good quality, it is big to imagine it smaller, the truth is great wine and good packaging
actually so pretty. Bought it for a friend. she's gonna like it for sure.
Has arrived earlier than expected in just a week. Comes super well protected and with its box. I loved this super cool brings the katanss so you can put them on or not
Very good product, arrived in good condition, no defects, the right size and good price, I highly recommend it
Delivered in 10 days
Very beautiful, it is very beautiful, it arrived in a very good time
Great
they were packed amazingly! one will not be opened since it is for a gift but I love it
Amazing action figure !
Too well done
I love the beautiful zoro thank you very much