Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product of great quality and with super fast shipping, arrived very well packed but unfortunately one of the feet of the chair broke! Even so, I highly recommend it to everyone because they will not regret it.
Very beautiful figurine well detailed
Its perfect. Came safely packed and with the figure box without any damage. 10/10
The delivery was quick, the figure came well packed. The figure is detailed, without any paint errors or breaks. Very good product quality price and recommended.
she is very beautiful I'm on income with a broken leg and I had to stick it but it's resolved very quickly. the dress has a small flaw but it's ok.
Badly packed. Chair foot arrived broken. Box and plastic damaged therefore not possible to store it in it.
Is an excellent product. Very good details, it is good size, arrived very well protected, I would definitely buy again.
She's beautiful
The face is too ugly
Very good figure, excellent quality, the only bad thing is that the package arrived made ball and apachurao but the figure arrived well.
The figure looks great but one Shoe is missing. She arrived earlier than expected but packaging wasnt that good. Completly wrapped in bubble wrap and the Box of the figure folded inside the bubble wrap so the Box was useless.
Quality is decent for the price, not great, not awful either, just OK.
Received without problem, the figurine was out of the box but it is not disturbing because the figurine was well protect and then the box is not damaged so its super pleasure I recommend this seller
For the price the truth is that I expected a little more detail, the straps on the back are only on because if, they are not attached to anything, I do not ask for a work of art but, I bought figures cheaper and with better detail and quality, Sincerely for that price buy another figure
Well packaged and excellent design I loved
Nice article. Too bad 2 legs of the chair arrived broken... But with a touch of glue it's back as new
One of the legs of the chair was ulamana, fortunately it could be overcome, otherwise everything is fine.
I like the quality, but I came with a broken leg of the chair.
Too bad, unfortunately a chair leg broke off. Otherwise beautiful figure
The figure is impeccable, it is very well done, the only bad thing is that the box arrived damaged and to the center of the image they put a label.
The delivery hard 20 days relatively fast and the figure is very well made, eye the figure is divided into 3 parts
I have been fascinated, excellent details... Very well made the piece for its price... A very meticulous packaging. Besides that he arrived in less time than estimated... Don't hesitate to buy this pieces, I think now I will buy the one from Boa Hancock
Arrived very well protected and it is quality-price.
It is well made and the face condition is also good. There is a little stain on the side of the skin, but it is worth trying to remove it with an errator.
It is quite quality for the price you have, satisfied! Also arrived before the indicated day
very well packed including the chair. wasn't quite sure what the 2 circles were supposed to be for but after it arrived was able to see that the pieces are removable. be careful because the figure is 1 piece. I like it as is. item came early and nothing broken. thanks again for the figure and great packaging. will be waiting to see what is coming next.