Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was surprised thought the figure certainly doesn't look so good
I got the courier today and I was surprised to see it. The quality is so good than I thought. I am very satisfied.
Good ~ The price of the price ~ ^ ^ *
Beautiful, very beautiful the net
Is practically like in the photo.
Good quality
It's a lamp light. Not a lot of high quality, but I am satisfied with this price
Lindaaaaa!!!! Perfect details!
Be delighted with this piece, beautiful details of Linlin, very sharp colors and excellent material, it lights its base and is very stable, I am very satisfied with the purchase, I arrived much earlier than expected and in excellent condition
Good good
I arrived very fast, very beautiful and detailed. I arrived with 3 broken antenitas but it can be repaired
Despite the flaws of the accompaniment, the doll is very well detailed and similar to the character. I liked
Splendid, too beautiful, much bigger than in the photos and I didn't know there was a LED below, R$ 155,00 well spent, this in Brazil would be 700 for easier, came the Bartolomew (sword) I just didn't put it in the photo, without any broken or broken part, I got the in the box (without the box) Came quite packed! Was sent in 30 minutes after the purchase, I stay 12 days in handbooks, make the L!
Everything TOPNo damage❕❕❕
Arrived in perfect condition, before date, very fast shipping and high quality I liked very much
One pieces was broken, need to glue it. Battery were empty and dirty contaminate. Need to replace with new 3 LR1130 1.5V batteries. Logistic was very long delay and combine with another one in very big box that not pass customs easily. However overall is ok with cheaper price.
Excellent quality for the value, very top. OBG
In case the figure is quite good as you can see in the photo, with some paint defect somewhere, but nothing to worry about the price it has is very good
Top Product
The box came damaged, the piece is well faithful to the proposed very beautiful and the light working normally.
One of the most beautiful actions I 've ever bought.
Perfect!
Very good
Fast shipping 9 days, super packing really... And the perfect actionfigure as in the picture to exceed my expectations compliments ..
Very good product, beautiful and easy to assemble, the box came a little crumpled, but, I imagine it is the fault of the transport (the Brazilian Post Office) because it came very well packed
The product is very good quality, but a collection doll without nose does not shine
Super fast shipping 10 days to arrive in Italy. very nice action figure done well. Very good value for money. Recommended!!
AmooooThe most truly excellent figure
Arrived very well I recommend the figure is worth it
In accordance with the photos. Incredible Figurine. A lot of details. Some minor flaw fitting but for the price nothing to say. Very incredibly surprised by the quality of this figurine. I recommend for one piece fans! Thank you
Very detailed, extreme quality action figure!
Spectacular. I was very satisfied with the size and details thanks
The product is impeccable, with great details. Paying super off due to the price. Arrived at less than 3 weeks, and I live in northeastern Brazil, usually things take longer.
The figure came to me incomplete without the Napoleon sword, try to contact the seller but never gave me an answer. The figure itself is very good, but it does not arrive complete.
Great figurine! exactly how it looked in the photos. Really happy with this Big Mom product.
Excellent figure I exceed my expectations for the very recommended price of the store✅
Overlooking top
Product faithful to the description
Quality ratio excellent price. Done really well, only a few small details like nose or mouth winter could be better.
Arctic arrived perfect, splendidly packaged and fast shipping... Product quality as good as presentation! Satisfied Thanks!
Top, fast delivery came right without problems, but it is a pity that the figure is glued to the base.
lindo
Amazing figure!! Very nice detailed and so accurate. Prometheus eyes a bit over painted but it's easy to fix with a small brush and nail paint remover. Very nice figure!
Perfect
Ottimo
Agile shipping, amazing figure
Really beautiful, congratulations!!
Excellent action figure, super apena voucher, overrecommend Super cost benefit, arrived fast and well packed
Never came, but got a fast refund
Fast and neat sending, the figurine is very beautiful, very good price/quality ratio, I recommend this seller