Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really checazzielli, very good quality price, well reproduced details, arrived before delivery date, very good product
Great quality, very perfect. You can buy it, you'll love it!
Perfect product
Very nice good quality I will definitely order it again. It is the second time I order they arrived very quickly, they come in packaging, taking care that the pieces are not snived from buying in this storeAffordable Price
Spectacular! Great quality
Got this for my bf works perfectly and lights up great
Simply amazing, a dream
I was super surprised by this figure. It's pretty large and definitely captures the look of gear 5 luffy. It's not as nice as the $45 dollar banpresto version. For this price, I couldn't believe it.
Beautiful, the shipment was delayed but it was worth it
The quality in general impressed me in a positive way, for the price charged I expected a worse product, the quality of the details is impressive. I recommend the product
Very beautiful well detailed, arrived well packed and on time. I recommend
It is beautiful, and it is not small as I imagined! Very well done, beautiful painting, great finishes and a much more beautiful lighting! Does not charge by USB, and yes by watch battery! Arrived fast and very well packed.
Mt beautiful, well done but the light is the battery, wanted it to be USB cable, but OK...
The angle is slightly different. Lightning in the hands well
The figurines are amazing!!
I didn't expect much of a purchase from Ali, but the deadline, I haven't been so good with this substance. I thought it was USB power, but it's battery type and... it was just purchased to fill the empty space inside the PC body. Nan is fine.
Ordered on June 07th and arrived on June 14th (one week) I love it! bought it as a birthday present for someone! no damages, arrived heavily bubble wrapped and secured.
Perfect
Everything OK is very worthwhile
thank you love it
Amazing, the figure is bigger than I expected, nothing came damaged. The painting has some details, but it does not affect anything. The base that was kind of hard to fit, but with a way it was. When I opened the figure it was kind of dusty, I had to take the time to clean it more later it became new!!! Excellent purchase, recommend!!!
Very well protected I charm good detail arrived super fast recommended very protected.
Simply Beautiful Quality is fine to be low cost His face is not as ugly as other products It's a good size and it's not a boy I recommend your purchase
I was surprised by the quality of the product, very well done, it is full of details, and very faithful to the character. I recommend it. I just had a little problem, and I had to open the moon to arrange the connection of the wires, which were in bad contact. Simple thing, so I managed to fix it myself.
The color is very beautiful very alive, some pieces have to be glued, from the photo I thought it was bigger, more lovedVery beautiful the piece
The order arrived super fast, in less than a month, missing a week there was no update of the tracking, but I investigated and it is normal that there is no update up to a maximum of 7 days approx. The figure arrived in a plastic packed, did not include box, fortunately did not have any breakage, the figure for the price is super excellent, I am in love with this ufff figure. I am surprised by the quality and the details, and more on the face, which is well cared for, has no shading but is normal, the price makes up for everything for the beauty you get. The arm is a little loose but nothing that cannot be fixed, and you can give it some touches so that the paint is more neat in the details of the clothes and other parts such as the eyebrow, still highly recommended. I attach some photos that I took to the figure. Greetings from Peru causaaa
100000% recommended exelent quality, it is great
It arrived complete and the only one is very beautiful but what I would put it is that it only turns on one side but still looks very good
I liked it, very big, well done. The Moon is yellow I who painted white
Arrived in very good condition the figure is very cool. I loved it. I recommend it...
I really liked what I asked for, although I came with a piece out, but nothing to be alarmed about, it is still of good quality.
Excellent quality price! Very recommended, the details are excellent!
Is bigger than expected, recommended fascinated me.
Looks great, I love that it has attachable parts that allow me to customize the look of the figure! Recommend.
Wonderful, did not expect this quality, only thing is to be careful with a small chance of it falling
It is beautiful, the same as how they sell it and it did not come with any fault. Execlent purchase And arrived earlier than expected
Arrived well protected and I really liked the quality of the figure, I recommend without problem to the seller.
My thing was broken off but overall It probably happen in custom
Super fast shipping 10 days to arrive in Italy. very nice action figure done well. Very good value for money. Recommended!!
Hahahhahaa
Very good
I found it very absurd how beautiful and well made this Luffy in gear 5 is, I was impressed with how big it is, for sure my best acquisition.
I loved it, an excellent product, very good design, amazing size and well packed, arrived earlier than expected, all 10 out of 10.
All very beautiful but, the support leaves something to be desired
some defects, but good quality overall, specially for the price, I liked
Bought it for my brother and he loves it!
item is ok, looks like cheap plastic. packaging was terrible and I'm surprised it didn't arrive broken!
Arrived perfect, it is great, only detail, the cable is very short so it has to have an extension to connect it
Incredible, I love 10/10
It took me 2 weeks to arrive but the wait was worth it, figure quality 100% recommended, no packing problems, comes very protected, recommended