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Free shipping worldwide
Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
21 reviews
100% of buyers enjoyed this product!
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suuuper cute!! i love naruto
Is very lindooooIt is as described, it is of very good quality and it arrived earlier than expected, dl price is very good for the product, it is definitely worth it, I recommend the 45 cm.
Pillow was better than expected, pillow colors are vivid, material is good and good size. My son loves it. Will be purchasing more characters.
I thought it was great, the fabric of the cushion is very soft and good, and the cushion is one of those foams that does not undoes.
In the photo less saturated color than in life. I didn't look at the size, I thought the pillow would come. But I took it as a gift, it's not scary. Cute little thing!
Duzhu to the seller, the product is class, the smell of the mother, the girl is cute❤️
Trop Mimi
It is very nice although quite small
Received very quickly, as on the photo and fast delivery, c is perfect, thank you to them
Super cute
Quickly arrived
Everything in order, my little boy is very happy with the Pillows. Clear communication about the delivery.
I took the greatest extent but it came to me so small if I knew I would buy a bigger extent but it's perfect.
Is very small
Good quality
Super cute and identical to the photo however I was wrong in the size when buying (nothing serious I will give it to my little brother who will be very happy)
Conforme, vraiment trop mignon.
Best quality
So cute!! One of the best plushies i have, no smell at all and good size, shipping was so fast only a week and a half (abt 10 days)
j'adore
It's beautiful the cushion my son is happy