Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product box arrived broken. The product is what is described
Very small
Perfecta
Is super cute
Article as described. .. Just a shame that the boxes always arrive, it's lost value.. Just an effort of this rating the otherwise nothing to say.
Product same as published
The item came in and the box was damaged and open. Luckily the item was not damaged
I liked it a lot, I hope they improve the paint and do not stop doing these dioramas thank you
Very small but very well
Low-quality figure. Also the box was broken and dented.
The box arrived and shit should take care of those aspects of the product since it is important for people.
Very small and poorly painted
Super Good product the only thing is that its box made very apachurrarda
Nice pair your size
How beautiful is well price and well done
Very small. But very cute
Top Quality and Service! I’m very happy!
show de bola
Pingbone trop
The box arrived broken, but the product arrived wellThank you!!!
Amazing detail but my clouds came broken..
It was significantly smaller than I was expecting, but that's my own fault for misreading. Decent enough quality for how small it is. That being said... the Puar & Yamcha in the background are a bit on the haggard side.
The figure is smaller than I expected but it looks very good, too bad the seller did not take care of the box and something mistreated arrived
un troppo piccolo ma bellinoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooiooioooiiiiiii
A little beauty, smaller than I imagined, but I liked it.
Arrived earlier than expected, the details are very precise and of great quality; It met my expectation, widely recommended.
Excellent product will buy again no doubt, I recommend, then I Upload photos
dec10
Figure in perfect condition, instead the box was all damaged.
Matches the ad
magnifique
Szép, de nagyon kicsi, elvszik a többi között
very good, I like my item
The figure is very good.
The box arrived crouched but the figure arrived in good condition
Did not come as expected, but they helped in the dispute and solved the problem they had created Within everything it has not been a bad experience
Compliant with the description good pretty figure but box damaged damage
Ok
Excellent!!
Battered box, and the figure is much smaller than it appears in photos, but all good
I loved it is small but super cute and detailed.
Arrive very well, The battered box but it is the least of it arrived very safe the blistes exelente figure compatible to the gashapones
Well done MTO
It is good to be able to raise them with the stick.
Comes as the picture, the box comes a little battered, but it's worth it
I arrive the broken box and the beaten doll
A wonderful figure looks beautiful
Very beautiful figure and arrived earlier than expected
hard to say
I thought it was bigger but it's too cute