Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's pretty. But it's not worth what I paid for. A maximum of about 50 to 60 reais.
exelent quality my kids loved
Beautiful in full, just a detail with the arm that came broken
Unlike the goku and gohan this figure arrived in excellent condition!
The design very good, the details well, the only observation is that the box arrived damaged by the course of the shipment, I would advise that the box be sent folded for the next shipments.
Ótimo produced
Excellent quality
Crushed box. Well protected. Arrival in full
She's beautiful
Beautiful figure of Gohan and Goku defeating Cell. I ordered it with a box, but it arrived very mistreated. I will only ask for it again.
Top
Good size
I recommend too much… without any defect… my son loved
Very cool figure for the price
Very beautiful, I arrived on time, I thought it would be a little bigger, the boxes arrived broken, but the product arrived in perfect condition.
parfait
It's well-made, but it's a shame.
Good quality
Article arrived in good condition... Pity only a small piece of flame left side detached .. but easily solved .. the box was unfortunately in poor condition .... But all in all the object looks very nice... Quality ratio excellent price.
The box has arrived destroyed... thank goodness the figure has remained well.
Fast and worry-free Transaction, thank you
Great
the energy blast is pointing down. it's making Gohans arm bend with the weight.
The box of the product has arrived completely damaged. Fortunately, the product is intact but I won't be able to use it as a gift anyway
They do not seem to me ways to leave some items, they do not give the option to return at another time they only ask for ID and I leave it there, they do not have a collection office, Thank goodness it is a quiet neighborhood but I do not have the need to return to careers why the courier company does not have enough logistics to do the job
Very good product perfect great quality congratulations to the seller
Good product .... Just a structural problem of Gohan's hand with the ball of energy too heavy but I solved it with a reinforcement
I love it, the price quality is very good, it is not original
Very beautiful figure very totally rich worked just as shown in the pictures.
Excellent Product, arrived ahead of schedule. I recommend
Well but the Kamehameha of The Gohan is not straight
Awesome figures! Very happy, thank you seller! Very well packed! Awesome!
Item looks just like the pictures shown, my only issue was Gohans hand was broken but was able to fix with some super glue
Fast arrival
Unfortunately not quite like in the photo from the shop because the Kamehame goes down and not exactly off.
The big goku lacks paint and the box is destroyed but the inside is good
mo
I had previously bought this same figure, but in another store and I never arrive for what I request the refund, money that was returned I didn't want to keep the desire to get my hands on it and I tried again. Considering it is an iconic and emblematic scene of the end of the saga of Cell the Kamehamehaaa in set of Goku and Gohan to completely disintegrate cell I finally have in my hands this scene made figure Of detail very well achieved and well outlined Although Gohan's hand is a bit dropped by the part that sticks to the Kamehamehaaa accessory, Since it causes weight in that area; Because it is only attached to the hand and in terms of fine details the Gohan face is a bit stained, as if slightly sprinkled with green color, as if the paint the color of the eyes had run, but it is a tiny detail that barely jumps out Attached photos of this crucial and exciting scene
The box and plastic protection was damaged. But the figure looks in good conditions.
Very good figure, price quality, the box arrived somewhat broken but the figure is in good condition
The items arrived are as described, too bad for the boxes that contained them because they arrived in poor condition. I can't complain, serious and reliable seller.
Arrived quickly, many perfect details, but the hair was left without some paintings, but the rest is fine, I thought the power was very low, it could be straight.
The box smashed, the doll well
The product came to me, but I had to glue Gohan's hand because it came off... For the rest very nice
ok
The figure is very beautiful and super detailed, the bad thing is that the box arrived destroyed, it is assumed that if we pay more it is so that the item comes in conditions, and not how mine has arrived