Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product, impeccable quality
Very good quality, I expected crossed or poorly painted eyes but as a whole everything perfect. I do not know if it is original or very successful replica at a very good price.
Sensational figure! I'm gawked at how detailed it is! Very recommended! She is perfect!!!! Worth a lot!
Arrived with the base broken. Same problem and same spot broken as other buyers reported. Not sure why, maybe they need to improve how it’s shipped. But, it’s still an amazing figure, very well detailed!
Perfect
It arrived in very good condition! I love it!!.. I would like to have the complete collection
No effort to protect the package while paying plus for the box and some sellers protect by sending in a carton .... there was not even bubble wrap.
The item is very well detailed, however I paid for a box and it came destroyed, in addition broke a piece of the base. The box left me discouraged, plus there's no button to turn on his light.
The figure has been well delivered and received. Packing is not satisfactory as the box is seriously damaged and torn. Luckily the figure inside is intact. Thank you very much.
Súper bien.
Fast delivery but the box was completly destroyed. Hopefully the figure is ok and its very good. Im satisfied. For that price its worth it.
I'm quite happy with the results for the price c is plus early quite a bit .... But! Once again the box is damaged and it annoys me because I like to keep the boxes but the as you can see it will be complicated! In my opinion, the delivery person from ali express must definitely play football with our package c is not possible! But just concerning the statue nothing to say Niquel!
Very beautiful figure, big looks quality and at an excellent price
The figure is incredible and it came in good condition but the shit was destroyed.
The figure arrived in perfect condition, thanks to the fact that it arrived very well packed, the estal which is shown in the image, the figure is great, I recommend this seller
Excellent figure!!
Arrived with the broken box, but the very cool figure, as they show it, I recommend it, very fast delivery, very happy
The product is wonderful. Perfect. Amazing. And arrived in 5 days in SP Capital. Excellent seller. I highly recommend. The figure is perfect and large. I'm gonna buy more. Thank you very much.
Excellent, I loved
I love the figure, but the box was smashed and broken
Spectacular very good
great statue very happy with my purchase
Bom
amazing!!! it's so perfect
Beautiful figure
Excellent Product very responsible seller
I don't know what to say about this figure the green better than I thought
Very beautiful figurine with a very nice finish identical to the character of the film, fast delivery .. Only two or three hic, the box received damaged even if the figurine is very well protected, it lacks the 2 'Z of Dragon Ball Z at the bottom and the color is pink instead of purple but it still remains a figurine with very nice finish
Very nice quality but i'm missing 1 small piece off frieza's armor :(
Everything ok
It's very pretty. The face is very successful. Is the same as the photos in the ad. Well Packaged. Everything great.
Super good quality. Of the best figures I have bought on AliExpress.
I really liked the figure, good detailed and has a good design, one more for the collection, besides that it comes very well protected except for the box that arrived destroyed but it is the least of it, I recommend it for 100% collection
The box got a little damaged in transit, but the figure was completely fine. A great Frieza statue for any DBZ fan
The box is destroyed as usual, the figure is excellent btw.
The figurine is excellent, however, you really have to make an effort to protect the box... Unusable.
I had ordered this item as a gift. I received this item today and was VERY DISSAPPOINTED. Disappointed in the way the carrier handled the packaging as it did not arrive in a protective shipping box, but rather a bag. The box was pretty much destroyed; however, the character was intact, but missing a piece. I had sent a dispute request asking for my money back, which they don't want to. They want you to return the item, for what? To send out another one only for it to come back destroyed as well. Here are pictures of the item and the state in which I received it. The person I had bought for, ask to keep it anyway, instead of all the hassle. I'm still very disappointed and would highly recommend not buying this item if you expect it to come in perfect condition. I did give it 5 STAR BECAUSE IT WAS THE ITEM ORDERED. You can see the bag it came in. I'd still like some form of a refund.
Very good figure I loved the details and fast delivery
Figure was great but the box was destroyed.
Perfect 10/10
My charm looks super and well done
Amazing, I recommend it 100%
The box is not in a great condition but the figurine is fine and the delivery fast.
Bella
Looked really nice.
Very nice figure a hurt the base there is broken but nothing that cannot be fixed with glue
The figure is brutal, I love it, and unbeatable price
The box is not worth ordering. Comes without protection and arrives shattered.
box came destroyed but fortunately the inside was in good condition! The figure is perfect I love it! I believe is worth the money!
Top quality well packed