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Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
78 reviews
97.4% of buyers enjoyed this product!
5 stars
(67)
4 stars
(9)
3 stars
(2)
2 stars
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They are a little chikitos but they are very beautiful
Super good quality with little ones but they are super parents
Beautiful figures equal published
He came with the gym equipment looking like it was crooked, but I think it's just like that .. I loved it more
They are cute but I thought they were a little bigger.
Comes out beautiful. I loved it, it was a beautiful decoration
I thought I loved it very cute.
Excellent Product arrived 1 week before the indicated date, without any new, I really liked it, I will buy again
It's so cute. That's satisfying!!!!!
Excellent Product, recommend the seller.
They arrived in very good condition, they look very beautiful and are a good reason to exercise
Muy Bonitas☺️
It's all right.
Top
Recommended arrived well wrapped nothing broken and its finishes are 10/10 I liked
Arrived in time and shape, excellent materials
Are from the ptmWell packed and in perfect condition, arrived before the estimated date, 10 points to the seller
Excellent arrived super fast and they are very beautiful all in perfect condition very well packed, recommended
I really liked very good material
Very beautiful
Everything arrived right as the order was made
Low quality but seller did refund.
What was requested was delivered.... And in perfect condition
I loved them, super well carved, for the price they have the truth is very well made, and the material with which they are also made quite well.
Excellent quality and well packaged, fast shipping
Excellent quality and fast
I'm sorry that there's damage, but I'm just trying to keep it. It's cute.
Everything arrives perfect
Very cute, they arrived in just 9 days and super well packed.
I received them before time I am fascinated with them they are fabulous I love super happy with the purchase I will order again highly recommended
I loved it, I would buy it again without a doubt, interesting to make everything a little and if a little everything, more than just a product, an item for life.
Great set ideal to add to the anime collection you have. In quality price may be a bit high but it is worth it for supplier details
Good, pity that I was taxed and it came out much more expensive
Very good product
I asked them to wrap them well but apparently they ignored it and the product arrived with quite a few defects, some do not fit as they should
They are very cute, they come small but they are very well detailed. I loved
Came with some deformed parts, more just heat and fix, they are great
Great, I loved them .. To place anywhere.
Just what I was looking for. Small size but very good finish in the detail of paint and edges. The colors very well. The package included the 5 figurines. Different. I like it
They are small, but it does not take away the beauty and well done, I loved them
Good Dolls well made and good quality is certainly worth it.
The package arrived with a good packaging very protected o la.ca I agreed to the price arrived early I congratulate the seller and recommend it.
Are small and the quality is not the best, however this nice, 4 stars.
Very good products for collection
I arrived fast and in good condition, they are very assured and sealed
I arrived just in the estimated time, the bars come somewhat bent but I think that's how the figure is, I'm not sure but it came well protected, quite a few cool the figures, happy with the purchase
Quality parts, good details without defect
So fun
5 funny figurines at a good price (10 euros)
Spectacular!!!! Size, quality, price!... Only one with a detail of paint in his mouth, but everything very well