Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very similar to the representation of the character.
Three happy mon escophone de Ace
Ok
Of very good size and without paint defects. The box as always arrive with some broken.
Lawski snail fiya
This cute, what was expected
Awesome i love these and need more!
good quality figure
Beautiful, the box was a little deteriorated but I do not care, the ideal size fits right in the palm of the hand
Good product. On-time delivery. I just thought it was too small.
Very nice well made box original intact I highly recommend the seller
Cute but not worth those money
Product arrived well packed and is bigger than I expected, happy with the purchase
I like him, he came very well protected
The box arrived a little damaged even though they put a lot of plastic and the den den mushi comes a little stained with White in the paint but the rest is good
Perfect
Impeccable !
Super image compliant
Quickly received thank you
I didn't arrive, they returned the money
It is very well made, it has hardly any paint flaws and the size is good
In the description says with box, I arrive without box
Top Quality and Service! I’m very happy!
Is super nice!! I was very impressed when it arrived as I expected it a little smaller, but it is a good size and is the ideal ornament for those of us who like anime!! I would like all the characters to be available so that I can buy another
I am delighted, I do not understand anything for his skill in speaking with a sword in his mouth, hahaha. Recommended.
looks awesome on my desk next to zoro. thanks. x
10/10 is the same as in the image I love it!!!!
It arrived only in 7 days, the product is fine, it corresponds to the price, it was very well packed, I asked for it without a box and it really surprised me how it was packed.
It came very well packed, the box came intact. It looks very nice and arrived ahead of time, it was a good purchase!
shell came off when i took it out! very easy to glue back on but that kinda was a bit annoying!! it’s really nice looking tho & a perfect gift !!