Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I arrive very quickly with his box intact, nothing to say my congratulations to the supplier
Faster delivery than you think Affordable prices were all good. And neither quality nor bad. It was nice to be broken or not have a single part. The box was what... just threw it away. The box was in the best condition.
I didn't like the lighting system very much The ball has inside a small device lez with a battery that you have to take out through an opening that costs a lot to turn it on and put it back in The base if it has a button
It actually has good quality and came within a week I love it besides the leds in the spirit bomb are multi color. Still for 20 bucks it’s more than worth
It's a figure that can be looked at. Box packaging, so the contents are safely shipped. Led operation is also good.
Hi! Received the product very quickly, but I am not satisfied with the quality of the product. First, it is clear that the goods have been returned back to the store, the internal packaging is all broken and sealed with adhesive tape, and this cannot happen on the way. Secondly, there are parts torn off and there are parts glued out of place. I am very disappointed! it is clear that the goods were not broken on the way, but in this condition sent from the store, because the damage is all inside the package and you can see, a hundred tried to fix them.
awesome piece, very nice two separate lights, ball light has multiple functions.
It's really cool, the paint lights very nice for its cost, but I thought the Goku would be a little bigger the truth, it's not attached to the structure can get it out of it, The other detail is that the lights at the top you have to take out the battery to re-insert it so that it turns on it has no switch, I asked for it with box even if it was broken, for protection, generally satisfied with the purchase My boyfriend loves it, just consider those details before buying it
The box summer in poor condition but the object is not broken
The box arrives very mistreated but the impeccable figure and the excellent details the only thing I did not understand was the lucist on top of the ball because you turn it on and on top of it you put the ball and it goes down the figure has the other switch to turn on hoku. They would have turned on both with a single switch but hey I recommend the purchase is great
Correct bull thank you
The figure is fine, but what is a shame is the box that I also paid separately... it was for a gift, but otherwise fine
Everything is OK. Consistent with the description
Very nice
Delivery within the time to Peru, the box if arrived damaged, but the figure intact well packed and without failure, good purchase recommended
It is great I recommend it and the lights it brings make it more interesting
If you look at it from a distance, it's okay, but if you look at it from close .....
Very nice
Is pretty well done. Is a figure that does not feel flimsy. The only thing that the box arrived in very bad condition. Lets No option to talk to seller directly.
Very beautiful figure! Absurd quality for the amount paid! It is all rubberized and very well done! Looks much more beautiful in person than by photos! Arrived in a week in Campinas SP
Beautiful product, it is the same thing as the photo, despite the photos the object looks bigger, but it is beautiful, it arrived fast. Thank you. Thank you.
The doll is very cute, pity the lights are not working, came defective
He is beautiful, only the lamp that is on the ball was missing, but the rest is great
It's okay not bad not as detailed. It looks like a cheap toy to me. The light inside is not fix have to take the top off to turn on and off.
Excellent figure, arrived intact. However, my box arrived useless and I wanted to give it away with a box: c. In any case, the figure is as described, very beautiful and with a lot of detail to be small. I loved: 3.
Paper box and plastic box also arrived, but the goods are safe inside But I don't know how to turn the lights on. There's something underneath that you turn on. Thank you for Amton.
Very valid product... br Avi and fast
Nice figurine but when I saw the box what kind of box it is, it is a pity to vaccinate the snout really the box is fucked as if it was Magda Gessler. I greet you for a pretty figurine but I don't greet the box.
The box came half-crumpled but the product didn't come spoiled thanks to God,
Very good in itself, can't complain :) but it would be nice if more attention was paid to how the boxing are handled, would have liked to have the box healed and not already broken and dented
Item is as described, but looks better in the photos, compared to the actual product. Overall still a good purchase
Product surprised me, crumpled box arrived due to transportation. I ordered with box just to protect due to the fragile detail and it was worth it.
box came smashed, I didn't open it because it is a gift and hope is in one piece when he opens it. vendor should package better, but other tham that is good.
Great
good figure and detailed not a 10 but a solid 8.5 or 9
good detaild
Incredible, it didn't turn on the top, but it can be solved. 10/10 the figure.
Beautiful muii
Very nice good quality recommended
I paid for the box and even if it was damaged, the interior arrived completely without a scratch and I loved it very much
hermoso
It's a very good piece, I'm a little late, I got the box damaged
The figure was amazing, the overall size and design was super cool. I was expecting goku himself to be a bit bigger but hes quite small. overall build and quality is better than expected.
Everything about the figure was good! No broken parts, no damage, came accurate as it shows! The only issue I'd say is that the light for the light ball was not together. The light and battery, so my brother who I got it for doesn't know what to do for that part.
Beautiful but the light could be better instead of getting loose inside the ball
Simply Perfect the box arrived very damaged but the figure without any excellent problem
Totally damaged box as is customary on all orders otherwise equal to description
Great product arrived very fast and arrived in perfect condition
the box was damaged and it came damaged. the light is broken when we got it.
I received said item but the box was torn badly