Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product only problem the guard of a katana enma has summer interverted with that of sandai kitetsu but it is not very visible
Mega figures
Decent figure
Product well received without ideal ^ ~^
good
Too beautiful!!!
Beautiful, it is identical to the ad, recommend the seller! Arrived on time!
It looks amazing! It came in the original box, it was a bit crumpled but good enough to give it as a present
Beautiful, super recommended
He's perfect, I was going to give it to my boyfriend but we broke up on the day he arrived so I stayed for me
For the price, great very well
Arrived quickly and in perfect condition
packaging was too good!! didnt expect that and the model is very picture accurate... a pretty good piece for collection.... a must buy i say
Good quality material and really well done. Only the blades that are a little bit sketchy, but even though totally worth it.
He lacks Haki in his arms
Great piece. I love it.
Awesome
Of the best, I ordered it with box and wine with box, something dented by transport but good, and the figure great! Fast shipping and everything great, so please.
There's no word for the description. Thank you. Very well protected.
Très belle figurine
Alles
Simply Wonderful
Very beautiful, details are made very well, I come inside because the box was all destroyed and the plastic part too, but thanks everything was right, really very beautiful.
Love the size and detail of it
Absolutely amazing figurine! Looks better in person and very good quality! Excellent shipping and packaging as well!
Excellent product, all whole, well packed and speed in delivery, delivered well before time.
Great action figure,9.9, just don't give 10 PQ just sent one head, and in the illustration there are two, but action is wonderful, I indicate too much.
Everything arrived right, very beautiful the piece I recommend
Very nice and very detailed however it is a little smaller than I thought
The piece is beautiful and very large. I even surprised myself with the size. I arrive before the deadline.
Super exactly as described well packed fast delivery
Super recommended is quite large