Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice for a price.
Super fast delivery, very nice contact and very helpful. Always happy⭐️⭐️⭐️⭐️⭐️
Very nice
Very nice nice quality but has a hard time holding it properly
The figure arrived in excellent condition, but the box was crushed. I already knew that the box would be crushed since those of the parcel like that are abrupt with the packages here in Mexico, so if you are going to ask this country, save the box and only get the figure but still it is still a good product.
Top
Bien
Three good
I arrived fast, all good according to the description, very good packaging.
Figure has a great quality and looks amazing. Sadly I can't give it 5 stars because its very difficult to keep him straight, feet don't fit very well in his stand and it keeps falling.
I am an entry level on action figures and it certainly seems beautiful to me that the expedition deformed it slightly but nothing much. All in all very good
Perfect really well done
bellissimo
Great quality, very good
This came out perfectly. The right price and quality. I look forward to buying more!
In general, it is normal, but the hand is not aesthetically bent, and the figurine of the spruce is holding, so it is strongly tilted forward, I had to put it on a hill as it looks disgusting on the table.
Bien
Came with crooked legs
Alles gut.
Was a birthday present they love it
Unfortunately, the figure is not really good. Otherwise, the figure looks really good
I love it, it looks like the picture
Very well packaged! Arrives quickly. Class product. Very detalted. I would buy again. Seller is definitely recommended!
Very beautiful, only the box that arrived all crumpled because they were assembled, but the Luffy is in perfect condition. Could send the box to assemble when it arrived
Done well, bigger than I expected. It does not stand up properly, I will have to use some glue to make it in the correct position.
Perfect
.
Awesome
Figurine very large and very well made. My big one will be happy
Has some differences from the ad photo, such as the base and details of the painting. But, the quality is very good, I liked it.
Everything perfect, everything arrived packed in great ways and the product is the same as the photos of the ad, I would say excellent experience. Advice!
Everything seemed to go well, the package well packed and protected, but when checking better without opening the plastic I notice that one of the rays (the left side) was disunited from what would be the red hand. The product arrived earlier than expected and the rest is in very good condition, but the truth is that this detail makes me want to return it.
Very very nice. My son loved it.
Thank you for the fast delivery. The quality is too good and broken than you think, but there is no one. This is good. I want to buy other items, so if you update them frequently, I'll keep buying. Sa.
Very good quality the details are amazing, as the description arrived fast, luffy has the well marked Butt
Very beautiful it looks great .. good quality and fast shipping.. I did not open it as it is a gift but recommended ✌✌✌
Very good for the price, details and so on.
They package it really nice and not too tight so the box wouldn't be bent or ripped.
The figure is very beautiful but since the posture does not come exactly the same as the photo, his arm is displaced and his feet are a little orthopedic, he fits moderately well at the base
ok
Parfait emballage nickel
10/10
Arrived in perfect condition, according to the description. Details are accurate and neat. Arrival earlier than expected and super well packed. I recommend!