Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good thank you seller
Fast delivery and good product
Great product. Arrived before the scheduled date.
Small for what it cost (73 Mexican pesos), painting details.
Very much liked Top came very well packed
Great for the price doll very well done.
Very good liked buy without fear good quality of construction
As the image is of good quality my husband liked it very much
Same as in the description.
Very beautiful perfect.
Arrived right.
Excellent service
awesome a bit small .
Very cool
Very beautiful and I loved it☺️ You had doubts about his arrival, but he arrived at my house and the delivery super fast
Is a good figure for the price
Priishov shvidko, this is good, I recommend the seller
Great product, with some defects in the collages but beautiful.
Very good figure
The figure very chingón
nice figure
Very good quality
I found it small, and it's very orange, the color of a Doritos
Lovely
I liked it. In the photos looked bigger, but OK.
-Very much top, and heavy even. -I liked it too much, thank you.
Well detailed doll, good constructive quality. I recommend it.
Exelent quality
ok
I like this page has been my first purchase and has been a unique experience
Very beautiful
Good figure
It is a little small but it is the size indicated, for the price is fine
Excellent Product highly recommended
Excellent the material love it
For the price is not bad at all
It is small but it is father and it is not as described in the application it is as 10cm.
ottimo
Very cute great quality price and fast shipping
Such as the image I loved
Exact what I ordered, for the price is worth it, uniform color without details or shadows
Good quality and good color, super cheap price
It is as seen in the photo
This Arctic is so good
Excellent figure, very well made, large size, heavy, good material, excellent paint, recommended!
Good quality very accurate
Excellent thank you
Golden Monkey
Measures as 12 CM excellent
Fantastic product!!! Arrived quickly!