Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kakudoo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice figure no dmg Everything is very fine commend
Accurate
The luffys nika arrived well
The item is as described in the picture, it has a good finish, the colors are very good the quality in relation to its price is excellent I recommend it, I hope they have more similar and related figures to continue buying in addition I hope they will improve the prices since the shipment is equal to the item
Cool, arrived a bit with blue hair but acceptable
Genial
Excellent, small but quality
Love it, as is the image
Equal to photo
10/10 I really liked
good
Long time it was delayed to arrive the shipping agency never gave me exact information of where it was, the product is nice
good
Came before the set time and is exactly the same as in the pictures, colors vary a little but nothing abnormal
Excellent!!!
10/10 very detailed the exact colors is small but because it was already known that the size was 10cm very good quality of the piece has no errors of anything besides arrived a month before the estimated time
as descriped
Regarding the embolture leaves a lot to say, it is a miracle that the article will arrive well since they only put it in a plastic bag and that's it. But as I said the article arrived perfect, as in the image, differences of logical colors but very well achieved the figure.
good product
The figure is pretty. It's just smaller than I thought But I still like it.
Very good product, ne charm, arrived early
It arrived on time and in perfect condition. The items were well-packaged, ensuring they were protected during transit. Thank you for your excellent delivery service.
Great product.
cool
Good product, okay with it.
Perfect.
nice one
Thank you very much, everything is in good condition and it is very beautiful
It's very nice but I thought it was a little bit bigger
Arrived early, good size. Good product, god luffy
Very cute I liked
Muyyyy Bonito
It arrived in perfect condition, recommended.
Very happy with the shipping, arrived very fast, fulfill what promises
I confirm received in perfect condition thank you spectacular I recommend it
Great product as pictured Delivery averaged 22 days thanks seller
Conformal annunce
10/10
A cheap and beautiful figure at the same time
K
I arrived before the date, which is small but it was my mistake when I did not see the size well
Too good product
Perfect I like
Fine. He arrived about two weeks without any customs performance.
Very good liked
Good material, I liked its details.
I arrived fast and full
Muy ecxelent ready delivery
no vertical stand. I CHECKED. I had to improvise. It's cool